Daily Archives: November 5, 2020

Some answers to the most common questions.

Q – Do all customers in our vehicles now have to wear a face mask?

A – Yes Customers in private hire vehicles and taxis must wear face coverings (from 23 September) unless they have an exemption.

Q- Can driver refuse to carry a passenger if they do not wear a face mask.

A – Yes, as mentioned in the department of transport website (https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#taxis-and-private-hire-vehicles)

Q – Does the driver have to wear a facemask?

A – No, but the advice is Staff working on public transport and taxi drivers will continue to be advised to wear face coverings. Remember public perception. (https://www.gov.uk/government/news/coronavirus-covid-19-what-has-changed-22-september)

Hope this helps address most of your questions.

Some social contact restrictions will be different on 25 December. If passengers are in a tier 1, tier 2 or tier 3 area and choose to form a Christmas bubble they should consider carefully the risks of travelling at all.

If passengers live in a tier 3 area, they should avoid travelling to tier 1 or tier 2 areas where possible.

Passengers who live in a tier 1, tier 2 or tier 3 area cannot form a Christmas bubble with anyone who lives in a tier 4 area.

If passengers live in a tier 4 area, they must not travel within or leave a tier 4 area to see others over Christmas or on Christmas Day (unless for work, education or other legally permitted reasons, including visiting those in their support bubble or childcare bubble). They cannot leave a tier 4 area to join a Christmas bubble in Scotland, Wales or Northern Ireland.

If passengers plan to travel to Scotland, Wales or Northern Ireland to form a Christmas bubble, they must follow the rules of that country and should check guidance from Scotland, Wales or Northern Ireland before travelling.

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