Some answers to the most common questions.
Q – Do all customers in our vehicles now have to wear a face mask?
A – Yes Customers in private hire vehicles and taxis must wear face coverings (from 23 September) unless they have an exemption.
Q- Can driver refuse to carry a passenger if they do not wear a face mask.
A – Yes, as mentioned in the department of transport website (https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#taxis-and-private-hire-vehicles)
Q – Does the driver have to wear a facemask?
A – No, but the advice is Staff working on public transport and taxi drivers will continue to be advised to wear face coverings. Remember public perception. (https://www.gov.uk/government/news/coronavirus-covid-19-what-has-changed-22-september)
Hope this helps address most of your questions.